This Privacy Policy outlines how Brilliant Property Partners Pty Ltd (“we”, “our”, “us”) manages personal information collected through our website: https://www.bppartners.com.au/.
We are committed to safeguarding your privacy and ensuring the highest standard of customer service. Brilliant Property Partners complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) regarding the handling of personal information.
1. Collection of Personal Information
You may browse most areas of our website without providing personal details.
However, certain features—such as enquiry forms, booking functions, or account-related services—may require you to submit personally identifiable information. This may include, but is not limited to:
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Your name
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Contact information (email, phone number, address)
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Login details (username, password)
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Information required to verify your identity or recover a lost password
We only collect information that is reasonably necessary for our business activities and for providing services to you.
2. Use of Personal Information
When you visit our website, we may automatically collect non-personal information, including:
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Browser type, version and language
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Device type and operating system
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Pages viewed and time spent on each page
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Access times and referring websites
This information helps us analyse site performance, understand visitor behaviour, improve user experience, and deliver more relevant content.
From time to time, we may use your personal information for purposes not specified at the time of collection. If our practices change, we will update this Privacy Policy, and only information collected after the update will follow the revised rules.
3. Sharing of Personal Information
We may engage trusted third-party service providers to assist us with business operations such as:
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Customer support
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Payment or transaction processing
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Marketing or IT services
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Delivery or shipping services
These organisations are granted access only to the information necessary to perform their duties and are required to maintain confidentiality and comply with privacy obligations.
We do not sell, rent, or trade your personal information to any third parties.
4. Accessing and Updating Your Information
You may request access to the personal information we hold about you, subject to certain legal exceptions. To protect your privacy, we may require requests to be submitted in writing.
A reasonable fee may be charged to cover the cost of retrieving and supplying the information.
If you believe any information we hold is inaccurate or outdated, please contact us so we can update our records.
5. Changes to This Policy
Brilliant Property Partners may amend this Privacy Policy at any time. Any changes will be published on our website. Continued use of the site indicates your acceptance of the updated policy.
If you do not agree with any part of this Privacy Policy, you should discontinue use of the website.
6. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us during business hours (Monday to Friday):
Call: 1300 543 899
Post: Attn: Privacy Officer
Brilliant Property Partners
1/11 Moss Street, Slacks Creek, QLD 4127
Email: hello@bppartners.com.au